Delivery and Returns


DISPATCH

    Our priority is to deliver your item to you in the best quality and shortest time possible.

    Orders made before 15.00pm (GMT) will be dispatched that day.  Orders placed at the weekend will be dispatched on the following Monday.  Orders placed on a Bank Holiday will be placed on the next working day, which is Tuesday.

    SHIPPING/DELIVERY

    We offer the following delivery services from you to choose from, all using the Post Office (which is the UK main postal provider).

    Postage Type     Cost              Estimated delivery time

    UK Standard         FREE          3-5 days

    UK Express           £7.50          1-2 days

    Europe EU            £8.00         6 days

    Europe Non EU    £8.00         8 days

    North America       £1o.00        10 days

    Rest of the World  £102.00        10 days
    (Including (Australia)

    PAYMENT METHODS

    Our current payment option is via PAYPAL, Credit Card Payments and Cash on Delivery (FOR PURCHASES MADE BY CUSTOMERS RESIDENT IN LIVERPOOL)  


    VAT

    All prices are inclusive of VAT at the current rate.


    CUSTOM DUTIES AND IMPORT TAXES

    Deliveries to countries outside the EU may be subject to local import duties and taxes, and as the customer, you will be responsible for this. It is advisable to check with your local customs office for further details on charging policies as this can vary from country to country. 

     

    RETURNS AND REFUNDS

    Not happy with your purchase - no problem, simply return to us, UNWORN and will arrange for a refund in keeping with the details below.

    At Overdress Vintage we do our best to describe all our dresses and any flaws in them honestly  -  outside of what we classify as normal garment wear and tear that is consistent/expected with a vintage garment.

    If you would like to return your dress, please contact us for  a RAN (Return Authorisation Number) within 48 hours of receiving your order by email at overdressvintage@gmail.com

    If you are in the UK, please return your item to us within 7 days from receiving the item or within 14 days of the receiving the item if you are outside the UK.

    Please return your item, following the instructions set out in the returns note enclosed with your clothing.  All clothing must be unworn and returned in the same condition it was received (with any labels still intact) and we reserve the right to refuse a return if an item is not returned in its original condition.

    You are responsible for the return postage cost and we recommend you return your item to us First Class recorded post to ensure safe return of your item and proof of your return as we cannot provide refunds for items that do not return safely to us.

    Please also note any items not returned within the above time frames a refund, exhange or credit note will be determined by Overdress Vintage.

    If you have any questions relating to a return or the above policy please do not hesitate to contact us at overdressvintage1@gmail.com

    Return Address

    Overdress Vintage, Bellefield House, 37 Bellefield Ave, Liverpool, L12 1LR